Information Support & Services
Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some support information technology (IT) employees within their organization. Others assist non-IT users who are having computer problems.

IT/Information Support & Services
47.0104.01
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Courses
Dual Credit Optionâ€
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Digital Literacy
Hardware/Software Maintenance
Help Desk Operations
Information Technology Internship
Career Ready
CompTIA IT Fundamentals
IC3/MTAÂ
TestOut PC Pro
EOP Assessment Information Support & Services
Post Secondary Education
West Kentucky Community & Technical College
Associate in Applied Science Computer & Information Technologies
Career Information
Work Environment
Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, many support specialists must be available 24 hours a day. As a result, many support specialists must work nights or weekends.
How to Become a Computer Support Specialist
Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.
Pay
The median annual wage for computer user support specialists was $62,340 in May 2017.
Job Outlook
Employment of computer support specialists is projected to grow 11 percent from 2016 to 2026, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.
Courses
Information Support Career Pathway 4 Year Course of Studies
Information Support & ATC News & Events
ATC November 2022 Students of the Month
Congratulations to our Paducah Area Technology Students of the Month for November 2022.
ATC October 2022 Students of the Month
Congratulations to our Paducah Area Technology Students of the Month for October 2022.
ATC September 2022 Students of the Month
Congratulations to our Paducah Area Technology Students of the Month for September 2022.